You may request a refund within 31 days of purchase. Send your
refund request via email
Alternatively, You can open a refund request from within PayPal.
You will be charged a 30 cent fee by deducting it from the refund amount. This is the portion of the fee amount
that PayPal charges sellers, but which they do not refund.
- estimated process time is within 2 business days -
IMPORTANT NOTE ON CHARGEBACK POLICY
Use email or PayPal when requesting the refund.
DO NOT ISSUE A CHARGEBACK through your credit card company. The chargeback will be contested, and will likely fail.
The reason for contesting, is the chargeback fee. When you make a chargeback, the credit card company charges PayPal a fee,
which PayPal recoups from the seller. The fee is not insignificant, so do not use the chargeback process for refunds.
The chargeback exists as a customer protection from fraud, not as a means for processing refund requests.
Thank you for your cooperation.